OUR PRIVACY POLICY

December 1st, 2019

Handling of Personal Information in AOI Group

1. The purpose of use of clients’ personal information

In AOI Group (hereafter “Our Group”) , we will handle personal information such as home address, name, postal code, telephone number, fax number and email address through opportunities such as acceptance of various applications, surveys, business negotiations and conclusion of contracts, and also from publicly available media such as real estate registers, commercial registers, and telephone directory in order to conduct our businesses. The personal information of the foregoing will be used for the following purposes.

【The purpose of use of provided personal information】

In compliance with “The Act on the Protection of Personal Information”, we will use clients’ personal information to provide information and proposals regarding the businesses conducted by Our Group, conclude and implement contracts, provide after-sales services, contact and communicate with clients, develop new products and services, as well as provide the information that may be beneficial to clients.
Specifically, those kinds of information will be used for the following purposes as well as for implementing Our Group's business activities and contracts.

  • ・ To obtain feedback from clients
  • ・ To respond to client inquiries and document requests
  • ・ To carry out market research and develop new products and services
  • ・ To inform various events, seminars, campaigns, membership services, etc.
  • ・ To provide e-mail distribution service and send printed materials
  • ・ To provide information on products and services handled by Our Group or alliance partners
  • ・ To inform the timing of periodic inspections, vehicle inspections and expiry of insurance policies
  • ・ To follow up contracts with clients and requests from clients
  • ・ To confirm information needed for accounting audit
  • ・ To handle other matters incidental to or related to Our Group's businesses

In order to carry out the business smoothly, Our Group may outsource the businesses and share personal information as needed. In that case, we will ensure the appropriate oversight of the contractors, for instance, by making a contract regarding handling personal information.

2. Disclosure to group companies

We may share clients’ personal information within Our Group companies as follows.

① Scope of personal information

Home address, name, postal code, telephone number, fax number, e-mail address, gender, and birth date

② Scope of group companies which share the information

AOI Holdings Co., Ltd., AOI Shoji Co., Ltd., AOI Energy Solution Co., Ltd., AOI Euro Co., Ltd., Motoren Fukui Co., Ltd., AOI International Co., Ltd., Granmove Japan Co., Ltd., AOI Kikaku Co., Ltd., AOI Car Care Co., Ltd., and AOI Gakuen Driving Schools.

③ The purpose of use

As stated above “The purpose of use of provided personal information” in the section 1

④ Manager of personal information and contact point

【Manager of personal information】

AOI Group

AOI Holdings Co., Ltd.

General Affairs and HR department

Managing Director Kazuo Takeda

【Contact point】

AOI Holdings Co., Ltd.

4-44-1, Ninomiya, Fukui City,

Fukui Prefecture 910-0015, JAPAN

Phone: +81-776-22-8100

Open on weekdays, 9:00 AM to 6:00 PM

(Closed on Saturdays, Sundays and national holidays)

3. Disclosure to third parties

We will not disclose personal information to any third parties unless fell under any of the following situations.

  • ・ When obtaining prior consent from the clients
  • ・ When outsourcing within the scope to the extent necessary to achieve the purpose of use
  • ・ When requested by laws and regulations
  • ・ When it is necessary for the protection of human life, body or property and it is difficult to obtain consent from the clients
  • ・ When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain consent from the clients
  • ・ When it is necessary to cooperate with a national or local public organization etc. in carrying out the affairs specified by laws and regulations, and obtaining the consent of the clients may interfere with the execution of the affairs
  • ・ When disclosing to those who are listed in “②The scope of group companies which share the information” in the section 2.

For any inquiries regarding our Privacy Policy, feel free to contact us.